Shipping Policy for COSCUT Online Marketplace
Last Updated: 15 Dec 2023
Thank you for shopping at COSCUT! We want to ensure that your shopping experience is enjoyable and convenient. Please review our shipping policy below:
1. Order Processing:
- Orders are typically processed and dispatched within 1-3 business days after payment confirmation.
- Please note that orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods:
- We offer various shipping options based on your location and preferences.
- Standard shipping: Estimated delivery time [5-7] days.
- Expedited shipping: Estimated delivery time [2-4] days.
3. Shipping Costs:
- Shipping costs are calculated at checkout based on the selected shipping method and your delivery address.
4. International Shipping:
- For international shipping please visit our international website www.coscut.com.au
5. Tracking Information:
- Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
6. Shipping Delays:
- While we strive to meet delivery timelines, unforeseen circumstances such as weather conditions or carrier delays may affect delivery times. We appreciate your understanding in such situations.
7. Shipping Address:
- Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses.
8. Lost or Stolen Packages:
- If your package is lost or stolen, please contact our customer support team, and we will assist you in resolving the issue.
9. Returns Due to Shipping Issues:
- If your order is returned to us due to an incorrect address or delivery failure, additional shipping charges may apply for reshipment.
10. Contact Information:
- For any questions or concerns regarding shipping, please contact our customer support team at customer.support@coscut.in.
COSCUT reserves the right to update or modify this shipping policy at any time. Please check this page periodically for the latest information.